The discovery
process might fail with the following error
“Errors occurred
when using servername in the discovery
process”
- If the local computer is member of the farm, start the discovery
process again and add local computer to the list of the servers and run the discovery again.
- If the discovery
still fails, check if the server(the datacollector) is up. And MFCOM service
and IMAservice is running on the server and also on local computer.
- If MFCOM service is
not running, the server will need to be rebooted
- Run the command
qfarm /load to check if the local server, and the servers are in the list. If
they are not, run the following command on the server that is not in the list
Net stop imaservice
Net start imaservice
Rerun discovery
- If the process still
fails, check if the licensing serveris up and does not have any errors in the
eventlog related to citrix
- Also check if
datastore (SQl server) is up and instance that the datastore is residing on is
running on it.
Once we are sure
that the datastore is up, open command prompt on any of the XenApp servers and
run the following command. (make sure the command prompt is run as
administrator)
Dscheck
See if any
inconsistencies show up. If there are inconsistencies, run the following
command to clear the inconsistencies
Dscheck /clean
Run the discovery
again. This should fix the problem
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